I was recently honered to give a presentation to the Kansas City Chapter of the International Facilities Management Association.
My subject matter, as usual, was the unprecedented CHANGE in Individuals within the workforce and what facilities managers, and certainly their Leadership, must do in order to utilitize it to the good of their organization.
Some brief notes from that presentation: 
Business Leaders must acknowledge and use a new process on understanding change within their organization and creating a VISION of that new organization that informs and inspires fresh and enlightening views of the required physical workplace.  
The work-day, as we know it, is a thing of the past!  Jason Fried tells us that, “We have traded the eight-hour work day for twenty-four hours of ‘work-moments’.”     
Old paradigms of thought regarding the workplace environment are no longer effective!  …Every organization is unique unto itself!

Decisions regarding the organizational workplace can no longer be based on assumptions!  Every business leadership team must have a candid and personal understanding of their organization before they proceed to work with outside professional resources in the planning, design and development of new workspace.