Drucker said this with the idea that we would have figured it out by 2020. Today, we are still struggling with change as if it were to be expected sometime in the future.
It has all changed right in front of us! And, as a result, many of our professional services need to change and be approached from this NEW PERSPECTIVE. Organizational Leaders, HR Professionals, Space Planners, etc..
Drucker also said that “Everything you learned in school was wrong!”
Perhaps we should rethink our professional perspective from a point of reality and not the assumptions of the past.